Effective Date: April 2, 2026
RunX Inc (“RunX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you fill out a form on our website, request information, schedule a call, or otherwise contact us. This information may include:
- first name and last name
- phone number
- email address
- business information you choose to provide
- message content and inquiry details
We may also collect limited technical information such as browser type, device information, IP address, and basic website usage data.
2. How We Use Your Information
We may use your information to:
- respond to your inquiries
- contact you about requested services
- schedule consultations, demos, or follow-up calls
- provide onboarding, support, or service-related updates
- improve our website, services, and customer experience
- send text messages or emails based on your consent preferences
- comply with legal obligations
3. Cookies, Tracking Technologies, and Analytics
Our website may use cookies, pixels, tags, scripts, and similar tracking technologies to improve website functionality, understand user interactions, analyze traffic, remember preferences, and support marketing and advertising activities.
These technologies may collect information such as IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and general website usage activity.
We may use analytics and tracking tools provided by third-party service providers to help us measure website performance, improve user experience, evaluate the effectiveness of our marketing campaigns, and better understand how visitors interact with our website.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
4. SMS Communications and Consent
If you provide your phone number through our website forms and explicitly consent by selecting one or both optional SMS consent checkboxes, RunX Inc may send you text messages based on your selected preferences.
If you select the non-marketing SMS checkbox, you may receive non-marketing text messages related to your inquiry, request follow-ups, demo scheduling, appointment confirmations, onboarding reminders, service updates, support replies, and other account or service-related notifications.
If you select the marketing SMS checkbox, you may receive marketing text messages related to company news, product updates, service announcements, promotional offers, and special offers.
Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time and HELP for assistance.
5. No Sharing of SMS Consent Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. How We Share Information
We may share your information only as reasonably necessary to operate our business and provide our services, including with:
- service providers and contractors who help us operate our website, systems, and communications
- software, hosting, CRM, analytics, automation, and support providers
- legal or regulatory authorities if required by law
We do not sell your personal information.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel and service providers who need it to perform their duties. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Choices
You may contact us at any time to:
- request access to the personal information you provided
- request correction of inaccurate information
- request that we stop contacting you for marketing purposes
- request deletion of your information where applicable
You may opt out of SMS communications by replying STOP. You may opt out of marketing emails by using the unsubscribe link, where available.
10. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.
11. Children’s Privacy
Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
RunX Inc
Email: [email protected]
Phone: 773-882-4877
Website: https://www.runxai.com/